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Frequently Asked Questions
- What is Lumiday?
- Lumiday is a dietary supplement for mood enhancement. It can help boost positive mind and mood, ease stress and tension, reduce stress-related fatigue, and improve concentration and clarity when stressed.
- Who should take Lumiday?
- Adults, male and female, who are looking to feel more relaxed, better manage stress, improve their mood, and mentally perform at their best.
- How do I take Lumiday?
- The recommended usage instructions are to take 1 capsules daily with water.
- What are the ingredients in Lumiday?
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Serving Size: 2 Capsules
Servings Per Container: 30Amount Per Serving % DV Vitamin D (as cholecaciferol) 20 mcg 100 Thiamin (as thiamin hydrochloride) 50 mg 4167 Niacin (as niacinamide) 10 mg 63 Vitamin B6 (as pyridoxine hydrochloride and pyridoxal 5'-phosphate) 16 mg 941 Folate (800 mcg folic acid) 1333 mcg 333 Vitamin B12 (as cyanocobalamin) 96 mcg 4000 Pantothenic Acid (as D-calcium pantothenate) 10 mg 200 St. John's Wort Extract (aerial parts) (0.3% hypericin) 300 mg † L-Theanine 200 mg † 5-Hydroxytryptophan (5-HTP) (from Griffonia simplicifolia Extract) (seed) 150 mg † Ashwagandha Extract (root and leaf) (10% Withanolides) (Sensoril®) 125 mg † Rhodiola Extract (root) (3% rosavins) 100 mg † † Daily Value Not Established
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- Does Lumiday contain gluten?
- No, Lumiday does not contain any gluten-containing ingredients such as oats, wheat or rye.
- Does Lumiday contain shellfish?
- No, Lumiday does not contain shellfish-containing ingredients.
- Are there any side effects associated with Lumiday?
- Our research has not indicated any side effects. Lumiday is safe and non-habit forming.
- Where was Lumiday developed?
- Lumiday was formulated in North Carolina and encapsulated in Utah with ingredients sourced from the highest quality vendors from both the U.S. and abroad.
- Can I take Lumiday every day?
- Yes, Lumiday can be taken daily. It is safe and non-habit forming.
- Can I take Lumiday with my prescription medication(s)?
- We never recommend adding any dietary supplement to your health regimen without consulting with your healthcare practitioner. Please consult your doctor before taking Lumiday.
- How do I store Lumiday?
- Lumiday should be kept at room temperature and humidity [59-86˚F (15-30˚C) 40% RH].
- Does Lumiday meet FDA requirements?
- Lumiday is encapsulated under strict FDA guidelines for Good Manufacturing Practices. The ingredients you’ll find in Lumiday are carefully sourced to ensure maximum purity and potency.
- How long does it take to receive an order?
- Your product is shipped via USPS First Class Mail the day after you order and should be on your doorstep 1 to 5 business days later. Orders placed Friday-Sunday are shipped on Monday.
- What are the shipping and processing costs?
- Shipping and processing starts at $4.99 per delivery of purchased item to your home. However, if larger quantities are purchased in your order, shipping and processing will be calculated accordingly. Applicable taxes will also be added as necessary.
- Can I get the item(s) faster? (Express Overnight, etc.)
- Our USPS First Class mail will arrive very quickly at your doorstep. At this time, we do not currently offer express overnight shipment.
- Can you ship to a P.O. Box?
- Yes, we can ship to P.O. boxes.
- Which carriers are available to ship my order?
- We ship all orders via the United States Postal Service.
- How do I check the status of my order?
- You can check the status of your order by calling the Lumiday Customer Service Department at 1-877-556-5864.
- How do I order?
- Visit our website at www.Lumiday.com and fill in your personal and credit card information. Our online ordering process is secure, quick, and easy, and we always respect your privacy and adhere to the Privacy Policy.
- Which credit cards are accepted for the program?
- We currently accept Visa, Mastercard, Discover, and American Express.
- Can I pay by cash? If so, how?
- We apologize but we do not accept cash payments at www.Lumiday.com.
- Can I pay by check or money order? If so, how?
- We apologize but we do not accept checks or money orders on www.Lumiday.com.
- What company name will appear on my credit card statement?
- DDL* Lumiday
- What if Lumiday doesn't work?
- Unlike most businesses, Lumiday covers you for a full 30 days starting from the date a monthly supply of the product was shipped to you. Customer service comes first at Lumiday. If you're not 100% satisfied with your results, simply attain an RMA number from our Customer Service Department (1-877-556-5864) and send us back your unused portion for a full refund (including shipping and processing). Please note that shipping charges you incur to send back your order are not reimbursed. Trial bottles are not subject to return.
- How can I be sure that my information is safe and secure?
- Your order is processed using our 128-bit security encryption.
- Are your testimonials real?
- All testimonials featured on our webpage are from real people who have experienced real success using Lumiday. Images, however, may be stock photography.
- Will I be billed if I keep my trial pack?
- If after your 14-day trial you are certain that you love Lumiday, simply do nothing. Not until day 18 will you be shipped a fresh, one-month supply of Lumiday and be billed $69.99 plus $4.99 shipping and processing and any applicable tax. And remember, there's never any obligation — you can cancel your membership at any time, for any reason by calling 1-877-556-5864.
- What is the return policy?
- Our trial offer does not obligate you to purchase our product. If you cancel before 18 days have passed, you will not be shipped more Lumiday nor billed any additional charges. You can keep your trial bottle as our gift to you. After your trial period, any additional bottle purchased is eligible for a full refund if the unused portion is sent back within 30 days of the date the product was shipped. A refund will be provided regardless of reason for dissatisfaction.
- How and where do I send a return?
- In order to receive a full refund, you must contact our customer service department at 1-877-556-5864. Our customer service team will give you a Return Merchandise Authorization number and return shipping instructions.
- Do you provide a money back guarantee?
- Yes, we provide a 30-day money back guarantee. This means that we offer a complete refund (including shipping and processing) for any returned monthly supply postmarked within 30 days of the date the product was shipped to you.
- What is your cancellation policy?
- You can cancel your subscription to Lumiday at any time, for any reason, hassle-free. You will not be obligated to receive future shipments nor will you be charged again in the future.
- How can I cancel my order?
- You may call our Customer Service Center at 1-877-556-5864 or email us at [email protected] to cancel your order..
Product FAQs
Shipping FAQs
Payment FAQs
Customer Support FAQs
Trial FAQs
Still can't find your answer? Email us at [email protected] or call us at 1-877-556-5864 and speak with one of our representatives.
Want to return a product? Please call customer care for an RMA number before shipping returns to us. Packages without an RMA number attached will not be accepted.
Returns may be sent to:
Lumiday
2323 South 3600 West
West Valley City, UT 84119
Packages without an RMA number attached will not be accepted.
